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Privacy Policy

What sort of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. Software tools may be used to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (name, email, phone number, communications); payment details (including credit card information), and other forms of contact made through the website including comments, feedback, testimonials, and personal profile.

 

How do we collect this information?

 When you conduct a transaction on our website, as part of the order process (through the ‘shop’ or a commission where an invoice is send directly to the user), we collect personal information you give us such as your name, phone number, address and email address. Personal information that you give such as your name, email address and phone number is collected when submitting an enquiry through the ‘Contact Us’ form or when you email us at the email address stated on our website as ‘contact.pompnglory@gmail.com', this allows us to respond to your enquiry, make contact throughout a commission process and send invoices.

 

Your personal information will be used for the specific reasons stated only. 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related communication, invoices and promotional messages;

  4. To arrange the delivery of any ordered products through a third party service;

  5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  6. To comply with any applicable laws and regulations.

 

In what ways do we store, use, share and disclose our website visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?

We may contact you; in response to an enquiry that you submitted through the ‘contact’ us form or our email ‘contact.pompnglory@gmail.com’; to communicate throughout a commissions process (including relevant images and videos); to confirm an order; to resolve a dispute or issues with an order; to process a return; to inform you of any delays with an order; to arrange the delivery of a purchased item; to collect fees or monies owed (such as an invoice); to send updates about our company; to send promotional emails or discounts; or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do we use cookies and other tracking tools?

Cookies are used on the Wix platform and this site. This is as stated below (cookie name, purpose, duration and cookie type)

XSRF-TOKEN (Used for security reasons, session, essential)

hs (Used for security reasons, session, essential)

svSession (Used in connection with user login, 2 years, essential)

SSR-catching (Used to indicate the system from which the site was rendered, 1 month, essential)

_wixCIDX (Used for system monitoring/debugging, 3 months, essential)

_wix_browser_sess (Used for system monitoring/debugging, session, essential)

consent-policy (Used for cookie banner parameters, 12 months, essential

TS* (Used for security and anti-fraud reasons, sessions, essential)

bSession (Used for system effectiveness measurement, 30 minutes, essential)

fedops.logger.sessionId (Used for system effectiveness measurement, 12 months, essential)

wixLanguage (Used on multilingual websites to save user language preference, 12 months, functional)

Why do we use cookies and other tracking tools?

The Wix platform uses cookies for reasons such as:

  • To provide a great experience for your visitors and customers.

  • To monitor and analyse the performance, operation and effectiveness of Wix's platform.

  • To ensure the Wix platform is secure and safe to use. 

 

How can our site visitors and users withdraw their consent for the collection of their personal information?

If you don’t want us to process your data anymore please contact us at ‘contact.pompnglory@gmail.com'.

 

Updates to Our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and How to Contact Us

If you would like to: access, correct, update or delete any personal information we have about you, you are invited to contact us at ‘contact.pompnglory@gmail.com'.

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